Extensive Online Documentation
What's online documentation? How can it allow you to become more familiar with the world of web hosting?
Lots of individuals who begin using their very first hosting account, or change companies, typically have questions with regards to how specific tasks are done or experience obstacles when setting up various things like emails, site settings, etc. That’s the reason why, some web hosting providers have compiled documentation with standard questions and problems so as to help their clients receive information swiftly and seamlessly. Consequently, the help desk staff representatives can dedicate more time to actual issues that particular customers may be encountering, as the solution for the minor things will be available on the Internet and customers can handle them without contacting the client support staff. Having detailed documentation is essential, particularly for new users with zero prior experience, since the hosting service involves plenty of features and lots of people can get perplexed about what to do. A good knowledge base can both help you do the procedures that you wish and find out how the web hosting service works in general.
Extensive Online Documentation in Shared Web Hosting
All Linux shared web hosting that we are offering include an elaborate knowledge base where you can find all you should know about your web hosting account. Regardless of whether you are intending to create a new MySQL database, to forward a domain using an .htaccess file or to set up an e-mail address on your desktop computer or mobile device, you can simply read our help articles and all the information that you need will be there. When you go to a specific section of the Hepsia Control Panel, you can see articles that are associated with the functions that you can access through it. If you want to check the whole article archive and get acquainted with all the features that Hepsia is offering, or simply to read general information about the hosting service, you can browse the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our very best to cover any obstacle that you might come across, but if you don’t find what you are searching for, you can always get in touch with us, as our technical support engineers are working 24x7.