A 99.9% Server Uptime
Our shared web hosting system is based on a solid, top–drawer hardware architecture and a significantly modified Linux version. That’s why, irrespective of what your website is, or how many web site visitors you’ve got, or even if there is a DoS assault, our web hosting servers will remain up and your sites will remain online.
All our Linux shared web hosting plans include a 99.9% server uptime guarantee. And no matter which datacenter you select, our guarantee stays the same.
A 99.9% Network Uptime
Along with our cloud hosting platform, we’ve also built our own internal network in each one of our datacenters. Everything is based on enterprise–level hardware delivered by Juniper. What’s more, on each router, we have configured a firewall with an elaborate algorithm to be able to sift out all suspicious requests.
This way, in all our data center facilities – in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center and in our Australia based data center, you will take advantage of a 99.9% network uptime guarantee. And this guarantee applies to all web hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you are unhappy with our services, or if you think that they are insufficient, or if you decide that you need to use a Linux VPS web hosting instead of a cloud hosting plan – you will receive a refund, no questions asked.
All domain name registrations are nonrefundable, but you will continue to have total control over your domains even when you terminate your account with us.
24/7 Technical Support
If you’ve ever been forced to wait for hours for a response, you probably know how irritating this can be, even more so if your site is at stake. This is exactly why our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our tech support engineers will be here for you and they’ll get back to you in under 1 hour. And the best thing is that their average support ticket response time is just twenty minutes!