Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour response guarantee with all our Linux shared web hosting packages, which means every single advice request you send will be answered to in only 1 hour maximum. Our support crew members are trained to very fast correct any situation and to offer you well–timed guidance on any situation that you may have.

  • Top quality support service
  • A Top–quality Support Service

  • You can email us 24x7x365 with any question you’ve got in connection with our offerings. Now we have techs present continuously to deliver solutions whenever necessary. You can utilize the ticketing system or send us an email anytime, or grab the telephone or make use of the live chat through working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need support while working on your site within the Control Panel, you’ll be able to always click the Help key and find your query in the selection of content articles that will appear. We have also turned a number of the content articles into movies. The catalogue of video clips will come up if you select the Videos press button available on the top right.