1 hour ticket response
Timely support is our leading responsibility and this is the reason why we have a team of competent customer service technicians who are ready to provide a rapid answer to any question that you could possibly have. Just submit your support ticket from the Web Hosting Control Panel and we will get back to you within 1 hour in the worst case scenario. In fact, we work hard and aim for a twenty–minute support ticket response time.
A First–Rate Support Service
Each member of our client service staff has several years of experience in the Linux shared web hosting sphere and the majority of them have been with us for at least 5 years. They all are eager to respond to all your inquiries in the most efficient manner possible.
An Easy–to–Navigate Help Center
Built into the Web Hosting Control Panel is an easy–to–browse Help Center, which includes various information sources. You can browse through a regularly updated knowledge base featuring web hosting account administration articles and site management articles, watch our instructional video tutorials or take a glimpse at the F.A.Q. database.