If your hosting service provider supplies live chat support, you will be able to speak to an agent live and learn useful information or get a problem resolved promptly. The key advantage of using chat as an alternative to calling to talk to a live person is that you'll need only a computer with Internet access, so that you will not pay any charges in case you're in another country or state. What's more, it will be a lot quicker to copy and paste details like domains, usernames or error messages i.e. details that are sometimes hard to share with the other side on the telephone. The live chat is also a considerably quicker option to contact the hosting service provider's support team compared to using a ticketing system. Last, but not least, in the event that some situation requires a bit more time to be dealt with, you can do something else entirely while you wait for assistance on the live chat, so that you will not waste time - something that is not possible in case you're on the telephone.

Live Chat Support in Shared Web Hosting

We supply a live chat support service for all Linux shared web hosting that we offer and we can assist you with almost everything in real time. If you don't have an account with us yet, we will give you more information about the plans to help you to pick the most appropriate plan. If you are an active client, we can help you with any billing or general issue and even with plenty of common technical matters, for instance an email address installation in a desktop email client. When you cannot phone us for whatever reason or you're in some country where we don't have a local phone number, the live chat will be the best way to contact us. Needless to say, some problems require more time to analyze and test, so you'll have to open a ticket to our technicians, but nonetheless, we will save your time and help you with numerous issues on the chat.